FAQ
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We use high-quality, eco-friendly PLA (Polylactic Acid), a biodegradable plastic derived from renewable resources like corn starch or sugarcane.
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While our products are designed with safety in mind, they are not suitable for children under 3 years old due to small parts that may pose a choking hazard.
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At this time, we do not offer custom designs, but we’re always adding new items to our store. Follow us for updates on new releases!
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Our products are designed for everyday use but should be handled with care. They are sturdy but can break under excessive force or impact.
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Avoid exposing them to high heat or prolonged moisture, as PLA can soften or warp under these conditions. Clean gently with a soft cloth or mild soap and water.
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Yes! We partner with talented model designers worldwide, such as Art Flex and ZOU3D, to bring you the best designs.
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We currently ship across Australia and offer international shipping to select countries. Shipping rates and times vary depending on location. Please see details here.
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Orders are typically processed within 1-2 business days. Delivery times depend on your location but generally range from 2–8 business days domestically and 9–25 business days internationally.
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Yes! Express shipping options are available at checkout for faster delivery.
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We accept returns for defective or damaged items within 14 days of receipt. Contact our support team with your order details and photos of the issue to arrange a replacement or refund. Please see details here.
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Orders can be canceled before dispatch. After dispatch, the shipping process may have begun.